ROCKINGHAM COUNTY, Va. (WHSV) — A novel strain of coronavirus (COVID-19) has affected nearly 80,000 people in at least 32 countries. That includes 35 people in the U.S. and a growing number in Italy and Iran.
“We are here to do what our clients want us to do, so if they’re not comfortable going and they either want to re-book or change their destination or cancel their trip, that’s what we’ll work with them to get done,” Jones said.
“Visit the CDC website, visit the WHO website,” Jones said. “They have information on the most current travel warnings and alerts for this situation and they actually have advice on there for travelers, both domestically and internationally.”
“They are recommending the only people that wear masks are people that are sick,” Jones said. “We’ve had people that say, ‘Should we wear a mask on our flight?’ No.”
Jones said only a few people have canceled or postponed their trip because of personal reasons or travel restrictions, but travelers won’t be able to get their money back, even if they have travel insurance.
“Travel insurance is in existence, especially for medical reasons if your physician advises you that you cannot travel, just because I’m scared,” Jones said. “That’s not going to be a covered reason for cancellation.”